FAQs

FAQs

FAQs

  • Can I call UNISON?

    You can phone UNISON on 0800 0 857 857 (calls charged at local rates rates from landlines; mobile charges may be higher) / textphone 0800 0 967 968 (freephone) between 6am and midnight Monday to Friday and 9am to 4pm on Saturday.

  • How do I contact my Branch?

    You can call the Branch on 01592 643355 ext 25756

    or

    email us at unisonfifehealth@outlook.com

     

  • How do I join?

    You can become a member by either:

    online – www.join.unison.org.uk

    Telephone – Contact local Branch Office 01592 643355 ext 25756

    or ask your branch steward/officers

     

  • I have a problem at work but I am not a UNISON member.

    Then you may not be eligible for any legal assistance even if you join now. UNISON rule states that “the member must have been in membership of the union for at least 4 weeks prior to the member knowing that she/he had need of legal assistance and seeks legal assistance from the union”.

  • I have a problem at work but I think my membership may have lapsed.

    See the below answer and you may not be eligible for legal assistance if you are in arrears of contribution.

    Then you may not be eligible for any legal assistance even if you join now. UNISON rule states that “the member must have been in membership of the union for at least 4 weeks prior to the member knowing that she/he had need of legal assistance and seeks legal assistance from the union”.

  • I have a problem at work, what should I do?

    If you are a UNISON member then you should make contact with your local UNISON representative. If you do not know who this then a list of UNISON representatives can be found on the website under the “Directory” section. If you are unable to contact your local rep or you don’t have one then you should contact the branch office or UNISON direct.

  • I have a problem but I don’t know/have a UNISON rep in my workplace.

    You may find that there is a rep that works for the same employer as you or perhaps in the same directorate even if they don’t directly work with you. You should refer to the list of UNISON representatives. If there are no UNISON reps you can contact then you should contact the branch office or UNISON direct.

  • I have just joined UNISON because I have a problem at work, am I entitled to help?

    In line with some of the above answers UNISON rule states that “the member must have been in membership of the union for at least 4 weeks prior to the member knowing that she/he had need of legal assistance and seeks legal assistance from the union”.

  • My subscriptions have stopped and no one contacted me to say I am no longer paying. Now I have a problem, what do I do?

    It is a member’s responsibility to ensure that their subscriptions are paid at the correct level and in a timely manner. The branch do keep records of joiners and leavers and if you pay via your salary then there is also this record too. You may be able to pay the subscriptions that you missed in order to receive the full benefits of membership. Contact the branch for further advice. A lot can depend on the length of time that your subs have not been paid. If you pay by deductions from your salary then you may be able to just contact payroll to ask for the subscriptions to be restarted. In some case you may need to complete a fresh membership form. Any legal assistance or representation is always given at UNISON’s discretion. UNISON does not look kindly on those who cancel their membership then wish to rejoin when they have a problem.